Effective Date: 13 September 2023

Last updated: 13 September 2023

At Springatlas, we value your commitment to your emotional and social wellbeing journey. We are dedicated to providing you with the highest quality of service and content to help you achieve your personal growth goals.

We understand that sometimes plans change, and you may need to adjust your schedule. That's why we offer a flexible 1-Day Refund Policy to ensure your experience with us is as accommodating as possible.

Policy Details

1. Refund Request Window: You have the option to request a refund up to 24 hours before your scheduled class or session starts. This provides you with ample time to make decisions that suit your needs.

2. Refund Eligibility: To be eligible for a refund, your refund request must be submitted within the 24-hour window mentioned above. Requests made less than 24 hours before the class or session start time may not be eligible for a refund. You can only request a refund for tickets that were purchased directly from Springatlas and not from any third-party sellers or resellers. You can only request a refund for tickets that are eligible for the refund policy. Some events may have different or no refund policies, which will be clearly stated on the event page and on your ticket confirmation email. Springatlas reserves the right to deny any refund requests that do not meet the above criteria or that are deemed fraudulent or abusive.

3. Refund Process: To initiate a refund, please follow the steps below:

• Find the number of the order you want to refund in the order confirmation email we sent.

• Go to Contact page on springatlas.com and fill out the contact form with your order number and submit it.

• You will receive a confirmation email from us once your request is processed.

4. Refund Timeframe: Once your refund request is approved, we will process the refund as quickly as possible. we will issue refunds in the same payment method that was used to purchase the ticket. Refunds may take up to 10 business days to appear in your account, depending on your bank or card issuer..

5. Cancellation Notice: We kindly request that if you decide to cancel your attendance, you provide us with as much notice as possible. This allows us to make arrangements and offer your spot to others who may be interested in joining the class or session.

6. Non-Transferable: Refunds are issued to the original payment method and are not transferable to other classes or sessions.

Exceptions

While we strive to be accommodating, please note that certain circumstances, such as technical issues or instructor cancellations, may warrant exceptions to this policy. In such cases, we will work with you to find a suitable solution.

We want your experience with Springatlas to be exceptional, and we believe that our 1-Day Refund Policy helps you make the most of your emotional and social wellbeing journey.

If you have any questions or require assistance with the refund process, please do not hesitate to contact our customer support team. Your satisfaction is our priority.

Thank you for choosing Springatlas to embark on your path to emotional growth and social wellbeing.

If you have any questions or need further assistance regarding the refund policy, please contact us via the Contact page.

Please note that this refund policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.